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Customer Story Docs
Answers for Shopify merchants: how syncing and plans behave, how segmentation works, and how to read your churn trend.
How syncing works
What syncing means, plan customer limits, and what happens when you upgrade, downgrade, or cancel.
Read guideSegmentation for your store
What each segment means, how Auto and Manual modes work, and how to use insights to grow repeat revenue.
Read guideChurn trend for your store
How to read the churn trend chart, what “at risk + churned” means, and why it can differ from your Churned card.
Read guideReady to try it in your store?
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