Legal

Terms of Service

These terms govern your use of Customer Story and outline your rights and responsibilities when using our platform.

Last updated: February 13, 2026

1. Acceptance of Terms

By accessing or using Customer Story, you agree to comply with and be bound by these Terms of Service and all applicable laws and regulations.

2. Use of Service

You agree to use our services only for lawful purposes and in accordance with these terms.

3. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Payments and Subscriptions

  • Certain features may require payment.
  • All fees are billed as described at checkout.
  • Payments are non-refundable unless otherwise stated.

5. Intellectual Property

All content, trademarks, branding, and software associated with Customer Story remain the intellectual property of the company and may not be copied or redistributed without permission.

6. Limitation of Liability

Customer Story shall not be liable for indirect, incidental, special, or consequential damages arising out of your use of the service.

7. Termination

We reserve the right to suspend or terminate your access if you violate these terms.

8. Changes to Terms

We may revise these Terms at any time. Continued use of the service after changes are posted constitutes acceptance of the updated terms.